If you need a mattress make an appointment. Chris and his dad Paul were awesome. There upfront honest and on time. They gave my wife and I the facts on the mattress and answered all our questions. Yes the mattresses are 50 to 80 percent cheaper than other stores. I did the research and I know I saved a lot by going to mattress by appointment. Chris and Paul thank you so much for a quick and wonderful experience. Will buy all future mattresses from here no doubt.

I had been looking for a good deal on a adjustable frame and mattress. I stopped by on Saturday and they let me come in an look around without an appointment. They explained the different sizes and told me some prices. I picked the one I wanted, paid for it and out the door with it in less than 1 1/2 hours. Very nice and friendly. Would highly recommend

Chris was amazing! I picked out my mattress today around 4pm and he made sure it was delivered the same day. He’s very professional, friendly, and truly works with your budget. If you’re looking for a mattress, Chris is definitely your guy!

Amazinggggg place they go hard for anybody that steps into this building to get a comfortable bed !!! They educate you but not only that what they offer is incredibly affordable and the customer service is amazing 10 out of 10

My wife has had several back surgeries and we needed to replace a mattress that was very FIRM, which made her back hurt terribly. We had been looking for a HYBRID replacement mattress, and I happened to find Mattress By Appointment on Facebook. I sent a message to them on a Sunday, and within 30 minutes we were contacted by the owner, who set an appointment for us the very next day. We arrived at the appointed time, and in less than 45 minutes we were out the door with a new mattress! They delivered it to us in less than 2 hours and set it up in the room of our choice! We will be passing their information to our friends and family about the great deal and customer service that we received from them, and when we need to replace another mattress, we will be contacting them from now on!! Sincerely, GM & PM

I will be returning and telling all my friends and family about MATTRESS BY APPOINTMENT! The team is great! Made an appointment the day of and less than 45 minutes, was able to walk in view everything. Very knowledgeable in their products, quick and smooth purchase process. Literally less than 15 minutes once you decide what you’d like to purchase. Best in Gastonia, NC. 5 stars Chris was our sales representative and did phenomenal from the time we walked in finalizing the sale. Thank you all again.

100% recommend. I'm in sales so I compared pricing to get the best overall experience. Willing to pay a little more for locally owned businesses but the kicker was they were less expensive then anyone with TOP NOTCH CUSTOMER SERVICE. ZERO PERFECT FINANCING OPTIONS. Experience could not have got any better.

I am glad I clicked on the link on Facebook. Appointment was set. We got there early and found everything to be what they said it would be. Great prices, friendly service, easy on the finances. Thank you again.

Customer service was A+ I got to lay down on bed and got the most suitable mattress for my lower back condition . As a senior n and a widow the compassion and the way you speak to someone matters. Thank you for excellent service. Andrea J. Sparkman